The Breakthrough Story
The Breakthrough Story
We didn’t start as a 3PL. We started as brand owners facing the same logistics bottlenecks you’re hitting right now.
Built by Brand Owners. For Brand Owners.
We didn't start as a 3PL. We started as brand operators, co-founding companies like Tru Earth, one of Canada's fastest-growing startups. When we hit 8-figure revenue, we realized standard warehouses couldn't keep up with our velocity.
We needed more than a "pick and pack" shop. We needed a technical partner that understood margins, cross-border duty deferral, and the high-touch unboxing experience. So we built one.
A decade later, that internal fulfillment operation became Breakthrough Studio -- and now we bring the same infrastructure to DTC and multi-channel brands across North America.
Meet the Founder
Kevin Hinton, President
Kevin has spent over a decade building ecommerce brands and the logistics infrastructure to support them. As co-founder of Tru Earth and the driving force behind Breakthrough Studio, he built the fulfillment network from the ground up, not as a service provider looking in, but as a brand owner who needed it to work.
Today he leads a team that manages fulfillment across three distribution nodes, serving brands from pre-launch startups shipping their first 50 orders to established companies moving thousands of parcels a day.
You're not a ticket number in a queue. You have direct access to the founder who built the system.
The Owner-Optimized Standard
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99.9% Order Accuracy
Every order is double-scanned at every touchpoint. When your numbers say 500 units, there are 500 units. A single mispicked order isn't just a shipping error -- it's a hit to your Customer Acquisition Cost and long-term brand equity.
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Zero-Leakage Returns
Most 3PLs let returns die in a corner. Our team performs a rigorous 5-point inspection to ensure every viable unit is refurbished, restocked, and back in your sellable inventory within 48 hours. We minimize waste to maximize your recovery.
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Same-Day Processing
Orders placed before cutoff are picked, packed, and handed to the carrier the same day, every day. Our rate-shopping technology checks multiple carriers in real time to find the fastest route at the lowest cost.
What Our Partners Say
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"Breakthrough Studios has been integral in Tru Earth's growth. Using their 3PL services have allowed us to grow into a number of new markets, and have provided the flexibility to handle demand during peak sales."
- Ryan McKenzie, Tru Earth -
"BTS has worked with us to create new revenue streams with existing inventory and helped us grow into Canada's 'Best Subscription Box' three years in a row."
- Janine Verreault, Simply Beautiful -
"Breakthrough Studio has been a great 3pl partner for our growing ecommerce business. They've seamlessly helped us with our Canadian and cross-border fulfillment, and also supported unique warehouse projects along the way. We interviewed about 10 Canadian 3PLs before going with BTS and are really happy we're partnering with them. Best part is the direct and fast communication with Kevin and his team. We're excited to keep growing our business with them!"
- Chris Stackaruk, Llume Jewelry -
"As a young startup, we knew we needed a fulfillment partner who could keep pace with our growth. What we did not expect was to find a team that felt like an extension of our own. BTS did far more than ship our products -- they helped us build the operational backbone we needed to move fast and stay confident. For any founder looking for a partner who brings both speed and heart, BTS is the real deal."
-- D'Arcy Gregoire, Yakety Pack
A Distributed Infrastructure
The Breakthrough Network spans three critical nodes: Vancouver, San Diego, and Charlotte. This allows us to offer true bi-coastal US distribution while maintaining a strategic Canadian hub for inbound inventory and duty deferral.
One partner. One network. Complete North American coverage.
Ready to Scale Your Fulfillment?
Tell us about your brand, your volume, and where you want to ship. We'll put together a custom fulfillment strategy around how your brand actually operates. No pitch decks. No pressure.